Issues accessing Westpac iLink and QuickSuper

Incident Report for Qvalent

Resolved

This incident has been resolved.
Posted Jul 12, 2021 - 17:40 AEST

Update

We are continuing to monitor for any further issues.
Posted Jul 12, 2021 - 17:31 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 12, 2021 - 17:31 AEST

Update

The issue is now resolved. Logins are now functioning to Quicksuper and iLink.
Posted Jul 12, 2021 - 17:31 AEST

Update

We are continuing to investigate this issue.
Posted Jul 12, 2021 - 15:46 AEST

Investigating

Please be advised that we are currently aware of issues accessing Westpac iLink and Quicksuper. Customers may experience issues logging into these products. We will provide an update once we have an estimated time for resolution. We apologise for the inconvenience.
Posted Jul 12, 2021 - 15:45 AEST
This incident affected: iLink and QuickSuper.