Continuous Security Improvements - Production

Scheduled Maintenance Report for Qvalent

Postmortem

Please be advised that configuration changes were applied today (10 September 2025) for only the following sites:

Changes for the remaining sites have been deferred until 17 September 2025 and will be included in a separate notice.

Posted Sep 10, 2025 - 12:19 AEST

Completed

The scheduled maintenance has been completed.

Posted Sep 10, 2025 - 12:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 10, 2025 - 11:00 AEST

Update

Please be advised that configuration changes will be applied today (10 September 2025) for only the following sites:

api.payway.com.au
www.payway.com.au
payway.stgeorge.com.au

Changes for the remaining sites (ccapi.client.qvalent.com and ws.qvalent.com) have been been deferred until 17 September 2025 and will be included in a separate notice.

Posted Sep 10, 2025 - 10:18 AEST

Scheduled

Please be advised that we are making important security changes to our Production environment commencing on Wednesday, 10 September 2025 from 11:00am AEST. These changes will not impact the majority of our customers, and there is no need to contact us regarding this notification. If we have identified that you will be impacted, we have already been in touch with you directly.

If you experience any issues connecting to the Production environment following these changes, please contact the Qvalent Helpdesk or reach out to your Westpac representative.

For additional information on these changes and contact information for the Qvalent Helpdesk, please visit our Notices page.

NOTE: This is not an outage, this is a configuration change only.

Posted Sep 03, 2025 - 16:06 AEST

This scheduled maintenance affected: Notifications.