All Systems Operational

Uptime over the past 90 days. View historical uptime.
iLink Operational
90 days ago
100.0 % uptime
Today
Invoice Finance Operational
90 days ago
100.0 % uptime
Today
Quickstream Operational
90 days ago
100.0 % uptime
Today
QuickStream: General Operational
90 days ago
100.0 % uptime
Today
QuickStream: Quickgateway Operational
90 days ago
100.0 % uptime
Today
QuickStream: REST API Operational
90 days ago
100.0 % uptime
Today
QuickStream: QuickWeb and QuickConnect Operational
90 days ago
100.0 % uptime
Today
QuickStream: QuickVoice Operational
90 days ago
100.0 % uptime
Today
QuickStream: QuickBatch Operational
90 days ago
100.0 % uptime
Today
Quickstream: PayTo Billers Operational
90 days ago
100.0 % uptime
Today
PaymentsPlus Operational
90 days ago
100.0 % uptime
Today
PaymentsPlus: NPP Payments Operational
90 days ago
100.0 % uptime
Today
PaymentsPlus: General Operational
90 days ago
100.0 % uptime
Today
BankRec Operational
90 days ago
100.0 % uptime
Today
PayWay Operational
90 days ago
100.0 % uptime
Today
PayWay: General Operational
90 days ago
100.0 % uptime
Today
PayWay: PayTo Billers Operational
90 days ago
100.0 % uptime
Today
QuickSuper Operational
90 days ago
100.0 % uptime
Today
QuickSuper: General Operational
90 days ago
100.0 % uptime
Today
QuickSuper: Osko Contributions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Sep 20, 2025 14:00-16:00 AEST

Please be advised of upcoming scheduled maintenance of Qvalent services.

The maintenance will take place between 20-September-2025 2:00pm (Sydney time) and 20-September-2025 4:00pm (Sydney time). During this time some applications will be unavailable.
Posted on Sep 08, 2025 - 14:58 AEST

Scheduled Maintenance Sep 24, 2025 01:00-02:30 AEST

Please be advised of upcoming scheduled maintenance of Qvalent services.

The maintenance will take place between 24-September-2025 01:00 (Sydney time) and 24-September-2025 02:30 (Sydney time). During this time some applications will be unavailable.
Posted on Sep 08, 2025 - 15:08 AEST

NPP Osko planned maintenance window Sep 26, 2025 23:30 - Sep 27, 2025 03:00 AEST

Please be advised of upcoming scheduled maintenance of Qvalent services for NPP Osko functionality.

Processing of NPP Osko instructions will not be available during these times.
Posted on Aug 29, 2025 - 14:30 AEST

Scheduled Maintenance Sep 28, 2025 04:00-07:00 AEST

Please be advised of upcoming scheduled maintenance of Qvalent services.

The maintenance will take place between 28-September-2025 04:00 (Sydney time) and 28-September-2025 07:00 (Sydney time). During this time some applications will be unavailable.

Note that QuickGateway API and PayWay Credit Card API will be available during this maintenance window.
Posted on Sep 08, 2025 - 15:13 AEST

Continuous Security Improvements - Production Sep 30, 2025 10:00 - Oct 21, 2025 12:00 AEDT

Please be advised that we are making important security changes to our Production environment commencing on Tuesday, 30 September 2025 10:00am AEST until Tuesday, 21 October 2025 12:00pm AEST.

If you experience any issues connecting to the Production environment following these changes, please contact the Qvalent Helpdesk or reach out to your Westpac representative.

For additional information on these changes and contact information for the Qvalent Helpdesk, please visit our Notices page.

NOTE: This is not an outage, this is a configuration change only.

Additional Note: While this notice relates to our Production environment, these changes are also being made to our non-Production environment. Some of these changes have already been made. Please refer to the linked Notices page above for the scheduled/completed dates for these changes as they are rolled out across our applications in both environments.
Posted on Sep 12, 2025 - 17:16 AEST
Sep 19, 2025

No incidents reported today.

Sep 18, 2025

No incidents reported.

Sep 17, 2025
Continuous Security Improvements - Production
Completed - The scheduled maintenance has been completed.
Sep 17, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 11:00 AEST
Scheduled - Please be advised that we are making important security changes to our Production environment commencing on Wednesday, 17 September 2025 from 11:00am AEST. These changes will not impact the majority of our customers, and there is no need to contact us regarding this notification. If we have identified that you will be impacted, we have already been in touch with you directly.

If you experience any issues connecting to the Production environment following these changes, please contact the Qvalent Helpdesk or reach out to your Westpac representative.

For additional information on these changes and contact information for the Qvalent Helpdesk, please visit our Notices page.

NOTE: This is not an outage, this is a configuration change only.
Sep 10, 12:21 AEST
Sep 16, 2025
Scheduled Maintenance - Non-Production ONLY
Completed - The scheduled maintenance has been completed.
Sep 16, 17:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 16:00 AEST
Scheduled - Please be aware that all applications in our Non-Production environment will be unavailable today 16 September 2025 16:00 AEST until 17:30 AEST.

We apologise for the short notice and any inconvenience that this may cause.
Sep 16, 11:03 AEST
Sep 15, 2025

No incidents reported.

Sep 14, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:00 AEST
Scheduled - Please be advised of upcoming scheduled maintenance of Qvalent services.

The maintenance will take place between Sunday 14th September 06:00am (Sydney time) and Sunday 14th September 07:00am (Sydney time). During this time some applications will be unavailable.

Note that QuickGateway API and PayWay Credit Card API will be available during this maintenance window.
Sep 4, 15:21 AEST
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Continuous Security Improvements - Production
Postmortem - Read details
Sep 10, 12:19 AEST
Completed - The scheduled maintenance has been completed.
Sep 10, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 11:00 AEST
Update - Please be advised that configuration changes will be applied today (10 September 2025) for only the following sites:

api.payway.com.au
www.payway.com.au
payway.stgeorge.com.au

Changes for the remaining sites (ccapi.client.qvalent.com and ws.qvalent.com) have been been deferred until 17 September 2025 and will be included in a separate notice.
Sep 10, 10:18 AEST
Scheduled - Please be advised that we are making important security changes to our Production environment commencing on Wednesday, 10 September 2025 from 11:00am AEST. These changes will not impact the majority of our customers, and there is no need to contact us regarding this notification. If we have identified that you will be impacted, we have already been in touch with you directly.

If you experience any issues connecting to the Production environment following these changes, please contact the Qvalent Helpdesk or reach out to your Westpac representative.

For additional information on these changes and contact information for the Qvalent Helpdesk, please visit our Notices page.

NOTE: This is not an outage, this is a configuration change only.
Sep 3, 16:06 AEST
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 04:30 AEST
Scheduled - Please be advised of upcoming scheduled maintenance of Qvalent services.

The maintenance will take place between 04:30am Sunday 7th September (Sydney time) and 06:00 Sunday 7th September (Sydney time). During this time some customers with private VPN connectivity may experience brief connectivity disruption - these customers have been contacted directly.
Aug 22, 16:02 AEST
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

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