Update -
Please be advised that these configuration changes have been deferred until 3 September 2025, 11:00 AEST. No changes will be made on 27 August 2025.
Aug 26, 2025 - 16:54 AEST
Scheduled -
Please be advised that we are making important security changes to our Production environment commencing on Wednesday, 27 August 2025 from 11:00am AEST. These changes will not impact the majority of our customers, and there is no need to contact us regarding this notification. If we have identified that you will be impacted, we have already been in touch with you directly.
If you experience any issues connecting to the Production environment following these changes, please contact the Qvalent Helpdesk or reach out to your Westpac representative.
For additional information on these changes and contact information for the Qvalent Helpdesk, please visit our Notices page.
NOTE: This is not an outage, this is a configuration change only.
Aug 15, 2025 - 13:36 AEST
Please be advised of upcoming scheduled maintenance of Qvalent services.
The maintenance will take place between 04:30am Sunday 7th September (Sydney time) and 06:00 Sunday 7th September (Sydney time). During this time some customers with private VPN connectivity may experience brief connectivity disruption - these customers have been contacted directly.
Posted on
Aug 22, 2025 - 16:02 AEST
Please be advised of upcoming scheduled maintenance of Qvalent services for NPP Osko functionality.
Processing of NPP Osko instructions will not be available during these times.
Posted on
Aug 29, 2025 - 14:30 AEST